Hey, Tech people

I want to salute the tech people at all of our schools, who make it possible for us to develop exciting new ways to teach, and give our students access to exciting new ways to learn.  They keep the equipment running, and they find new software, and (despite the filtering software) try to make it easy for us to find our way around.

I have only one small gripe.

Don’t (as you did today) promise me access to specific tech tools on the first day that all classes meet, and then e-mail me at 4 in the morning of that day to say that you can’t do it.  I’ve already made my lesson plans around the tech, and I may not have time to revise them successfully.  I understand — tech problems arise, you’ve spent 18 hours on the problem, etc., etc.,

But I hate winging it on the first day.  And if I have to wing it on the first day, my natural instinct is to blame the tech, and blame you.

Instead say to me, “I don’t think we can do that on Wednesday.  How about Monday?” Then if it’s ready by Wednesday, I think you’re terrific. 

In Star Trek terms, show me that you’re a Scotty — and that you get jobs done in a quarter of the time that you think it’s actually going to take. 

Because otherwise, I don’t trust you, and I don’t trust the tech.

Thanks.

(Oh, and by the way… I do trust the tech, and I do trust you [my specific guy, Jason].  But because it was the first day, I made alternate plans… just in case.)

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One comment

  1. As a former classroom teacher, I can completely understand your pain. As a current tech specialist, I feel their pain as well. Most techs are ambitious and feel they can work their magic, but in fact their are so many layers they might have to go thr0ugh, their magic won’t be powerful enough. Good techs should tell their staff they will let them know when the issues are resolved and maybe offer alternatives to use until that point. The conundrum usually occurs that most techs are just that, techs and aren’t involved in classroom curriculum so they might not have a suggestion to make. I think it is a valuable lesson for the need for GREAT cross training. The techs need to know and understand what the classroom teacher does and vise versa. This rarely happens.

    Glad you had plan B 🙂

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